Frequency Asked Questions
1. How can I create a new account on the App?
To create an account, please click on ‘log in’, enter the valid email address and password to sign up.
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2. I forgot my App account password, how can I reset it?
Just click on the ‘Forgot Password?’ link on the Log In page and follow the instructions. An email containing further instructions will then be sent to your registered email. Please check your 'Spam' or 'Junk’ folder if you did not receive the email.
3. What if I pay for my order but cannot pick it up immediately?
Your order will be prepared once you have made payment, so it’s recommended that you collect your order as soon as you can.
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4. Can I modify my order?
Once you have paid for the order, you cannot modify it. If you would like to order more, you can start a new order.
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5. Can I save my card for future use?
Yes your card will be saved automatically for future use when you place your first order. If you want to add or remove a card you can do so by going to ‘My Account’ and clicking on ‘Manage Credit Cards’.